General Questions

1. What is VPayQwik?
2. What are the benefits of VPayQwik Wallet?

3. How safe & secure is VPayQwik Wallet?
4. How do I sign up for a VPayQwik Wallet?
5. If a transaction done through VPayQwik Wallet is not successful. Is my money refunded?
6. How can I contact VPayQwik Wallet?
7. Why should I open a Wallet when I can use my debit or credit card?
8. Can I transfer funds to a phone number outside the country?
9. How do I load my wallet?
10. I forgot my VPayQwik password. Now what?
11. I forgot my VPayQwik Wallet MPIN. What should I do?
12. How do I redeem my reward points?

1. How do I Register?
2. What information do I require to Sign Up?
4. Can I get a new mobile verification code?

1. How do I change my VPayQwik Wallet profile information?
2. How to view Transaction history?
3. Does VPayQwik Wallet have an expiration date?

1. How do I load money to my VPayQwik Wallet?
2. How do I send money?
3. How do I withdraw money?
4. Can I cancel send money transaction incase beneficiary is not registered with VPayQwik Wallet?
5. Can I send money to a person who is not a VPayQwik Wallet holder?
6. How do I know when money has been received by the beneficiary?

1. Can I recharge any mobile, DTH etc?
2. Can I pay any postpaid mobile bills through VPayQwik Wallet?
3. How do I know what I will get by paying a particular recharge amount?
4. How will I get to know whether my recharge or bill payment transaction has been successful?
5. My recharge was successful, but I have not yet received my recharge.
6. When I was doing a recharge on mobile app, I got a response that my recharge was unsuccessful. What does this mean?
7. I have switched my operator through MNP. How can I now get a recharge done?

1. I do not have a credit card. How can I make a payment on VPayQwik Wallet?
2. How do I pay for my recharge on VPayQwik Wallet?
3. What is an MPIN (Mobile Personal Identification Number)?
4. What is an OTP (One Time Password)?

1. How do I initiate a refund?
2. How long does it take to get a refund?
3. I entered a wrong number. How can I get my money back?

1. Is VPayQwik Wallet safe and secure?
2. Will I be informed when my VPayQwik Wallet gets credited or debited?
3. What if I lose my mobile phone?
4. What if my registered email ID is hacked?
5. Who is liable for any misuse of my VPayQwik Wallet if I lose my Password?
6. What are my options if the Customer care mail or call is not being responded to ?

1. Can I book Bus/ Flight Tickets in this App?
2. Can I use Scan to pay for Merchant Payments?
3. Can we book Giftcard from this App?
4. What is the Chat & Pay feature on Vpayqwik?
5. What is Bharat QR?
6. What is Adventure Feature in VPayQwik ?